NEED TO WRITE YOUR BUSINESS PLAN? CHECK OUT OUR FREE 60-MINUTE TRAINING!

Month: June 2023

A smiling professional woman with a laptop and headset interacting with a client

Who Is the Most Profitable Member of Your Small Business Team? 

As business owners, we start off very attentive to each and every client – checking in, asking questions, requesting feedback, and doing everything we can to make sure they have an amazing experience with our company. However, as the business owner gets more and more busy…well, the ability to continue to do those tasks those tasks falls by the wayside, and they do not always get completed.

This is where a Client Happiness Coordinator is vital to every business. In many ways, this person can prove to be the most profitable team member for your small business.

A diverse small business team working at a table with plants in the background, collaborating on a project

5 Reasons Your Team Should Help You Build Your Small Business Systems

Over the years, I’ve worked with thousands of small business owners. After seeing what they do in their business and how their systems do (or do not) work, I’ve realized that the biggest problem with owners or admins is often that they try to sit down and write it all themselves with no input from …

5 Reasons Your Team Should Help You Build Your Small Business Systems Read More »

smiling professional woman holding a blue speech bubble that says "be a positive voice for change!"

3 Ways Small Business Owners Can Be a Positive Voice for Change

Years ago, when I owned my law firm, one of the many lessons I learned is how much of a platform I really had. As I learned more about business development, marketing, and team building, I came to realize that I could use that platform for more than just building brand awareness and sales – …

3 Ways Small Business Owners Can Be a Positive Voice for Change Read More »